You're welcome to send back most new items that haven't been opened within a 30-day window from the time of delivery for a complete refund. If the return is due to an error on our part, such as you getting an incorrect or damaged item, we'll cover the shipping fees for the return.
Typically, you should expect your refund within a four-week timeframe. This includes 5 to 10 business days for us to get the returned item from the shipping carrier, another 3 to 5 business days for us to process your return, and an additional 5 to 10 business days for your bank to handle our refund request.
If a return is necessary, you can Contact Us with your order number and specifics about the item you'd like to send back. We'll reply promptly with guidance on how to proceed with your return.
We provide a 100% Money-Back Guarantee and also cover the postage costs for the return when required. If you experience any issues with a product you've received, feel free to contact us at any time for a return.